Return and exchange policy (Canada)Updated 2 years ago

Items purchased online can be exchanged within 30 days or returned, free of charge, within 15 days following the date of receipt of your order by mail, provided the merchandise is returned in its original condition, not washed, not worn, not altered, with the price tag on the item and in its original packaging.

Any item that is marked down 50% off or more is considered a final sale, and as such, cannot be exchanged or refunded. Any item marked down by less than 50% to which an additional rebate is applied can only be exchanged.

Please note that purchases made in a store must be exchanged or refunded in a store. No exchanges or refunds will be processed by mail. Return or exchange of items purchased online can be processed by mail or in store.

For reasons of hygiene, underwear cannot be exchanged or refunded. All styles in the swimwear collection can be exchanged or refunded but only providing that the price tag is still attached and the protective hygienic liner is intact. Bath and body products cannot be returned.