<h2 id="isPasted" style="box-sizing: border-box; display: block; margin: 60px 0px 25px; font-family: &quot;Gill Sans Nova&quot;, sans-serif; font-weight: 400; letter-spacing: 0.075em; line-height: 1.1; text-transform: uppercase; font-size: 1.35143em; color: rgb(0, 0, 0); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">CANADA</h2><h3 style="box-sizing: border-box; display: block; margin: 60px 0px 25px; font-family: &quot;Gill Sans Nova&quot;, sans-serif; font-weight: 400; letter-spacing: 0.075em; line-height: 1.1; text-transform: uppercase; font-size: 1.1em; color: rgb(0, 0, 0); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" id="shipping---50-or-more-order-495">SHIPPING - $50 OR MORE ORDER: $4.95</h3><p style="box-sizing: border-box; margin: 0px 0px 25px; color: rgb(0, 0, 0); font-family: &quot;Gill Sans Nova&quot;, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 1.05px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">For all orders of $50 or more before taxes, a shipping and handling fee of $3.95 applies.<h3 style="box-sizing: border-box; display: block; margin: 60px 0px 25px; font-family: &quot;Gill Sans Nova&quot;, sans-serif; font-weight: 400; letter-spacing: 0.075em; line-height: 1.1; text-transform: uppercase; font-size: 1.1em; color: rgb(0, 0, 0); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" id="shipping---less-than-50-order-995">SHIPPING - LESS THAN $50 ORDER: $9.95</h3><p style="box-sizing: border-box; margin: 0px 0px 25px; color: rgb(0, 0, 0); font-family: &quot;Gill Sans Nova&quot;, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 1.05px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">For orders under $50, a shipping and handling fee of $9.95 applies.&#xA0;<h3 style="box-sizing: border-box; display: block; margin: 60px 0px 25px; font-family: &quot;Gill Sans Nova&quot;, sans-serif; font-weight: 400; letter-spacing: 0.075em; line-height: 1.1; text-transform: uppercase; font-size: 1.1em; color: rgb(0, 0, 0); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" id="free-pickup-in-store">FREE PICKUP IN STORE</h3><p style="box-sizing: border-box; margin: 0px 0px 25px; color: rgb(0, 0, 0); font-family: &quot;Gill Sans Nova&quot;, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 1.05px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">The pickup in store is free on all orders.

Canadian shipping fees

<h2 id="isPasted" style="box-sizing: border-box; display: block; margin: 60px 0px 25px; font-family: &quot;Gill Sans Nova&quot;, sans-serif; font-weight: 400; letter-spacing: 0.075em; line-height: 1.1; text-transform: uppercase; font-size: 1.35143em; color: rgb(0, 0, 0); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">UNITED STATES</h2><p style="box-sizing: border-box; margin: 0px 0px 25px; color: rgb(0, 0, 0); font-family: &quot;Gill Sans Nova&quot;, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 1.05px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">A flat fee of $14.95 will be charged automatically for each order. This shipping charge does not apply to Hawaii, Alaska, Puerto Rico, the Virgin Islands and APO/FPO addresses (military or naval post office).&#xA0;<p style="box-sizing: border-box; margin: 0px 0px 25px; color: rgb(0, 0, 0); font-family: &quot;Gill Sans Nova&quot;, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 1.05px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span id="isPasted" style="color: rgb(0, 0, 0); font-family: &quot;Gill Sans Nova&quot;, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 1.05px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">You will not be charged any taxes or customs duties.

USA shipping fees

Information concerning exchange and refund

<span style="color: rgb(0, 0, 0); font-family: &quot;Gill Sans Nova&quot;, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 1.05px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">Items purchased online can be returned,&#xA0;<strong style="box-sizing: border-box; font-weight: 700; color: rgb(0, 0, 0); font-family: &quot;Gill Sans Nova&quot;, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: 1.05px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">free of charge<span style="color: rgb(0, 0, 0); font-family: &quot;Gill Sans Nova&quot;, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 1.05px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">, within 15 days following the date of receipt of your order by mail, provided the merchandise is returned in its original condition, not washed, not worn, not altered, with the price tag on the item and in its original packaging.<span style="color: rgb(0, 0, 0); font-family: &quot;Gill Sans Nova&quot;, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 1.05px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;"><span style="box-sizing: border-box; color: rgb(0, 0, 0); font-family: &quot;Gill Sans Nova&quot;, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 1.05px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Any item that is marked down 50% off or more is considered a final sale, and as such, cannot be exchanged or refunded. Any item marked down by less than 50% to which an additional rebate is applied can only be exchanged.<p id="isPasted" style="box-sizing: border-box; margin: 0px 0px 25px; color: rgb(0, 0, 0); font-family: &quot;Gill Sans Nova&quot;, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 1.05px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Please note that purchases made in a store must be exchanged or refunded in a store. No exchanges or refunds will be processed by mail. Return or exchange of items purchased online can be processed by mail or in store.<p style="box-sizing: border-box; margin: 0px 0px 25px; color: rgb(0, 0, 0); font-family: &quot;Gill Sans Nova&quot;, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 1.05px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">For reasons of hygiene, underwear cannot be exchanged or refunded. All styles in the swimwear collection can be exchanged or refunded but only providing that the price tag is still attached and the protective hygienic liner is intact. Bath and body products cannot be returned.

Return and exchange policy (Canada)

Informations on how to get a refund or an exchange

<p id="isPasted" style="box-sizing: border-box; margin: 0px 0px 25px; color: rgb(0, 0, 0); font-family: &quot;Gill Sans Nova&quot;, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 1.05px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">You may return your order of $24.95 or more (excluding shipping and handling fees) if it meets our &#xA0;return policy.<p style="box-sizing: border-box; margin: 0px 0px 25px; color: rgb(0, 0, 0); font-family: &quot;Gill Sans Nova&quot;, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 1.05px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"> You may return your entire order or part it for a refund within 15 days from ship date. Items must be returned in a fully resalable condition, which means being unused and in the original packaging with tags attached and original receipt. Items that are on sale at 50% or more are final sales.&#xA0;<p style="box-sizing: border-box; margin: 0px 0px 25px; color: rgb(0, 0, 0); font-family: &quot;Gill Sans Nova&quot;, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 1.05px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">For reasons of hygiene, underwear cannot be exchanged or refunded. All styles in the swimwear collection can be exchanged or refunded but only providing that the price tag is still attached and the protective hygienic liner is intact. Bath and body products cannot be returned.<p style="box-sizing: border-box; margin: 0px 0px 25px; color: rgb(0, 0, 0); font-family: &quot;Gill Sans Nova&quot;, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 1.05px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">&#xA0;You must contact customer service for approval and instructions to complete your return. &#xA0;For each request to return goods, a flat fee of 5$ will apply.<p style="box-sizing: border-box; margin: 0px 0px 25px; color: rgb(0, 0, 0); font-family: &quot;Gill Sans Nova&quot;, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 1.05px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">If you wish to exchange an item, you must proceed with a return request and submit a new order for your new item.<p style="box-sizing: border-box; margin: 0px 0px 25px; color: rgb(0, 0, 0); font-family: &quot;Gill Sans Nova&quot;, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 1.05px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">If you received a defective item, please send us an email at <a href="mailto:customerservice@sourismini.com" style="box-sizing: border-box; color: rgb(0, 0, 0); text-decoration: none; background: transparent; border-bottom: 2px solid rgba(0, 0, 0, 0.2); position: relative; display: inline-block;">customerservice@sourismini.com</a> or call us at 1-800-611-1012 ext. 304.&#xA0;<p style="box-sizing: border-box; margin: 0px 0px 25px; color: rgb(0, 0, 0); font-family: &quot;Gill Sans Nova&quot;, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 1.05px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Souris Mini reserves the right to refuse returns.

Refund and Exchange (USA)

Information regarding changes and cancellations for online orders

We may remove an item from your order until it has been dispatched, change the postal delivery address, insert a message for the recipient or attach a gift receipt. &#xA0;It&apos;s impossible for us to change the size, style or add an item to a processing order.To make a change among our possible choices or to cancel an order, contact us by email at the following address without delay: customerservice@sourismini.com

Changes and cancellations

Information regarding the payment methods

<p id="isPasted" style="box-sizing: border-box; margin: 0px 0px 25px; color: rgb(0, 0, 0); font-family: &quot;Gill Sans Nova&quot;, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 1.05px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">The following methods of payment are accepted at the online store:<ul style="box-sizing: border-box; margin: 0px 0px 25px 30px; padding: 0px; text-rendering: optimizelegibility; color: rgb(0, 0, 0); font-family: &quot;Gill Sans Nova&quot;, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 1.05px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><li style="box-sizing: border-box; margin-bottom: 0px;">Visa/MasterCard Debit</li><li style="box-sizing: border-box; margin-bottom: 0px;">Visa</li><li style="box-sizing: border-box; margin-bottom: 0px;">MasterCard</li><li style="box-sizing: border-box; margin-bottom: 0px;">American Express</li><li style="box-sizing: border-box; margin-bottom: 0px;">Discover</li><li style="box-sizing: border-box; margin-bottom: 0px;">PayPal</li><li style="box-sizing: border-box; margin-bottom: 0px;">Apple Pay</li><li style="box-sizing: border-box; margin-bottom: 0px;">Google Pay</li><li style="box-sizing: border-box; margin-bottom: 0px;">Affirm (4 equal payments, for orders 400$ or more)</li><li style="box-sizing: border-box; margin-bottom: 0px;">Souris Mini gift card</li></ul>

Payment method

You must enter the card number in the gift card box not to be confused with the promo code box. If it&apos;s a card starting with S2 or F2, be careful, the last 4 digits are letters. &#xA0;If the card begins with BA you must enter the card number, followed directly by the security number without any spaces.If it&apos;s a card purchased from another retailer and the number looks like a credit card, starting with 6360, unfortunately the card doesn&apos;t work online at this time. &#xA0;You can complete the order using another payment method and email us, at <a href="mailto:customerservice@sourismini.com,">customerservice@sourismini.com,</a> the number of the order and a picture of the card. &#xA0;We will apply the card manually for you.

Gift card payment

1 800 611-1012 ext. 304
418 524-6464 ext. 304

souris mini

Information regarding shipping, delivery and online orders.

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